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To get the latest creative apps from Adobe, visit the Adobe website. If you already have a Creative Cloud plan, learn how to download and install Creative Cloud apps.
This document contains installation instructions for the following products:
Before you download, keep your serial number handy. You can find your serial number in your purchase confirmation email, and in your account. Learn how to find your serial number.
Each component has its own serial number. Master Collection has an additional serial number for Color Finesse. If you purchased an upgrade, use a qualifying serial number to complete the installation.
Acrobat in CS5: For Creative Suite 5 only, Acrobat 9 has its own serial number.
If you purchased Creative Suite 5 or 5.5 from Adobe or registered it, you can download it from your account. If you don't see your app, register it first.
The components of Adobe Creative Suite 5 are on multiple DVDs:
(Only in CS5 is Acrobat 9 installed with a separate serial number and installation media. In CS5.5, the Acrobat installation process is incorporated into the installer.)
Note: Discs labeled 'Content' contain optional, nonessential files that are not required to install the product. For example, a Content disc can contain ReadMe files, tutorials, or example files. You can install this content manually by copying it to your hard drive when you want to access the material. Most content can be copied to a location of your choosing. For instructions on installing fonts, see one of the following documents:
Before you begin, close all applications, including your web browser. Make sure that you have administrative privileges or can validate as an administrator.
Note: You do not need to uninstall any previous version of Creative Suite before installing CS5 or CS5.5.
Double-click Set-up.exe (Windows) or Install.app (Mac OS) to begin the installation.
Note: Depending on your AutoPlay settings in Windows, the Set-up.exe file can launch automatically.
When prompted for a serial number, enter your Adobe Creative Suite serial number and complete the installation.
If prompted, close conflicting processes to complete the installation. See Error 'Close the following applications to continue'.
Most CS5 products come with separate installers for Acrobat 9 Professional. (The Acrobat installers are included in CS5.5. If you are installing CS5.5, skip this section.) If you already have Acrobat 9 Pro installed, either as part of a suite or as a stand-alone application, do not reinstall it. If you're an existing Acrobat 9 Pro user, download and install the most current updates. To check for updates, open Acrobat 9 Pro and choose Help > Check for Updates.
If you have Acrobat 8 or earlier installed on your computer, uninstall it before you install Acrobat 9 Pro. To remove Acrobat, do one of the following: