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11042; 64; 1 (Modified on 2020-07-12 11:42:17) Mac OS 7.5.3 system software (specifically for emulators, multiple languages available) Mac OS 9.0.4 (bootable/all. Using Spring Boot 1.2.1.RELEASE on Mac OS X 10.10.1 (Yosemite). I have the following in application.properties. 'GET /env HTTP/1.1' 200 11042.

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square artifacts (in interior mode?)

Hi folks,

i encountered some issues with an animation. Out of 101 frames 46 look like the attached one. They get seemingly inverse coloured square artifacts all over. The attached one is the worst of them all, some are artifacted to a lesser degree or more monochromatic. In final render output the squares on most images get black, but in the viewport or render preview they are always colourful like shown.

Scene:
up on request i could share the .ksp - but i as well opened a support ticked where i attached the .ksp for the luxion team

there are 5 physical light sources: an area light + a spotlight, both animated with a fade curve and colour fade. The Spotlights poition is animated as well. And 3 area lights static in the light. Turning all animations off provided the same results.

its rendered without caustics, in interior mode. 30 samples with denoise at .4 . The Artifacts get worse with more samples though. And they do seem to not appear in product mode.

System

MacPro 2019

MacOS 10.15.4

Keyshot 9.3.14

AMD Radeon 580X Pro

Intel Xeon

1. Open your scene.
2. Go to File > Save Package.
3. Name your file.
4. Include Ticket number.

After you send us the ksp, you can solve this issue by browsing to:

11042 Mac Os X

ive sent you the file.

the fix deleting the Settings.xml worked the first time for about 10 frames, the secodn time it didnt work at all: even the viewport got artifacts.

thanks nonetheless :)

• MacPro 2019
• MacOS 10.15.4

If just a certain computer, what are the full specs of that machine?

• Manufacturer (Dell, Toshiba, HP, etc..)
• Windows/Mac OS version
• Graphics Card model
• Processor model

How to perform a fresh install:

1. Uninstall KeyShot
2. Make sure to createa backup and then delete the KeyShot resources folder
   • note: move it to the desktop if you wish to back up your resources
   • note: Make sure you do not have renders, files or resources saved anywhere else on the computer.
     
   • Mac Default:
     • /Library/Application Support/KeyShot
3. Download and Re-install KeyShot using the links below.
   For this step, you’ll need the full installer(not the update installer).
   • You can find the newest version of KeyShot here.
4. Go through the registration wizard, enter your license information, and KeyShot should be up and running.

I reported this april 9.th, 3 months ago. For a big this serious I find it unacceptable that it has not been fixed.

This has also been happening to me on my 16' Macbook Pro Catalina 10.15.5 with 2.4ghz 8 core i9, 32gb memory, AMD 5500M 8GB running Keyshot 9.3.14.

It also happens with 1 model with 1 body, simply imported with the startup HDRI and simple plastic material. It also exports like that in the final render as well.

I don't know if I'm just looking for patterns but if I restart Keyshot/ the laptop and wait for the fans to stop spinning, it works ok until the fans are at full speed again?

It happens intermittently from 3 samples when I export the final image. In a queue of several renders, some might be ok but some will have the pattern. In the viewport it only kicks in around 30 samples.

This has also been happening on my 2019 Macbook Pro running Catalina 10.15.5

2.4GHz 8 core i9

32GB DDR4

AMD Radion Pro 5500M 8GB

This is after deleting the xml file as mentioned above. In viewport it kicks in around 30 samples, but in exports, it starts at 3 samples.

This is a single body model with a simple plastic material with 0.1 roughness

Hej Erik,

Is there any progress on this issue whatsoever?

I have seen multiple others encountering this issue and i could also replicate it on EVERY Mac i tested it on, and usually i had not to wait long for this to happen.

The machines were multiple 2019 16' MacBook Pros, a 2014 MacBook Air, 2020 iMacs, iMacPros as well as 2019 MacPros.

But it does not seems to happen in windows at all right?

Its an issue that seems t be around since early April, which makes it now nearly half a year.

And it seems to affect the entire Interior Mode, so basically half of keyshot.

Hi Jonathan,

You are correct that it only effects Mac and only in Interior Mode. The problem is it does not effect all Mac computers either, so it has been difficult to pin down the source of this issue.

But it is a critical case for us.

If anyone who is still experiencing this issue can provide us with a copy of their KS9Settings.xml file, it would help us find a common denominator. If you are willing, please send this file to support@luxion.com under the title 'Artifacts-Mac'.

Thank you for your help and patience in investigating this issue.

Hi Erik,

11042 Mac Os Catalina

I just have sent you my KS9Settings.xml file.

Mac Os Download

I just tried to render a interior scene again that I have rendered some days ago, but today I got the artifacts - it's like gambling

11042 Mac Os Sierra

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